Our promise
Last updated May 2026
If your order arrives damaged, defective, or misprinted, email us within 30 days of delivery and we'll refund or reprint it. Buyer's remorse on fully custom-printed orders is reviewed case-by-case once production has started — see Cancellations below. We stand behind every print we ship.
Email support@anaheimprints.com with your order number within 30 days of delivery. We'll reply within one business day with next steps. Refunds are issued to the original payment method and typically appear in 5–10 business days.
If something arrived damaged or doesn't match what you ordered, send a photo when you email us. You don't need to ship anything back — we'll refund or replace right away.
If we made a mistake or the product was defective, the return is on us — we'll send a prepaid label. If you simply changed your mind, you cover the return shipping. Either way, you get a full refund of the product price.
You can cancel or modify an order before it enters production — usually within a few hours of placing it. Email us as soon as possible. Once a job is on the press or apparel has shipped, a custom-printed order can't be cancelled, but if anything is wrong with the finished item we'll refund or reprint.
Print color can shift slightly from screen to substrate. We match Pantone when you give us references and we proof on request. If the color isn't right when it arrives, email us within 30 days and we'll reprint or refund.
Refunds and replacements are processed by Spoondash, the operator of anaheimprints.com, at 1911 E Ball Rd, Anaheim, CA 92805. Reach us at support@anaheimprints.com.